Nayora Lifetime Care

NAYORA LIFETIME CARE

Because Your Jewellery Should Never Feel Disposable.

Every Nayora piece is made to be worn, loved and remembered. Lifetime Care is our complimentary after-sales service designed to help you keep your jewellery looking beautiful for years to come.

YOUR NAYORA. OUR CARE. FOR A LIFETIME.

WHAT DOES LIFETIME CARE COVER?

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TARNISH CARE

925 Sterling Silver can naturally tarnish with time.

We’ll assess your jewellery and, where applicable, help restore its appearance without service charges.

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PROFESSIONAL CLEANING

Remove everyday buildup from oils, dust, moisture and cosmetics.

Our team will professionally clean your jewellery and refresh its appearance, where applicable.

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STONE & SETTING CHECK

Notice a loose or damaged stone?

Send it to us before continuing to wear it. Our team will inspect the stone and setting and recommend the right solution.

Stone replacement or major repairs may carry additional charges.

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FINISH & PLATING CHECK

Your Nayora jewellery features a 14K White Gold & Rhodium finish.

If the finish becomes worn with regular use, we’ll inspect it and guide you on the available restoration options.

Replating or major restoration may carry additional charges.

HOW IT WORKS

CONTACT

Tell us what your jewellery needs.
(Order number + photos recommended)

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SEND

We’ll guide you through sending your jewellery to us.

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INSPECT

Our team carefully checks your piece and identifies the required care.

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RESTORE

If your service is covered, we’ll take care of it without service charges.

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RETURN

Your jewellery is carefully packed and sent back to you.

WHAT’S FREE?

✓ TARNISH & APPEARANCE CARE
✓ ROUTINE PROFESSIONAL CLEANING
✓ BASIC CARE ASSESSMENT
✓ BASIC STONE & SETTING INSPECTION

All services are subject to inspection and eligibility.